My problem relates to a software fault on My Account. I have 2 phone numbers in separate buildings. When I check the usage on the second number *9964, it is the same as on the first *0964. *9964 is in a building often unoccupied while we are often at home on *0964 so it is impossible for the usage to be the same. The routers are different, *9964 connects to a Sagemcom router but *0964 connects to a Huawei router. The 'My Router' tab shows them both as Huawei routers. I suspect that a speed check is also checking the same line. On stand-alone OOKLA speed checks, *9964 is about 30% slower than *0964 because there are multiple access points in a bigger building. The TalkTalk speed check shows both at near-identical speeds.
hawaye
Mornington Crecent County Champion 1975, 1976, 1978
