Ask us about your TalkTalk email account and Webmail.
on 25-04-2023 08:45 AM
Is there a social tariff I can be put on. I am disabled and only on benefits
on 25-04-2023 02:30 PM
HI Keenal1961
If you are a current customer and are struggling to pay, you can call and request to be transferred to the payment support team for help.
Regards.
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25-04-2023 09:55 AM - edited 25-04-2023 09:57 AM
@Keenal1961, this is what Talktalk currently offers:
https://www.socialtariff.co.uk/broadband/talktalk/
Only available through Jobcentre Plus.
@KeithFrench, they are not there yet.
https://www.ispreview.co.uk/index.php/2022/09/ofcom-tells-broadband-isps-to-halt-big-price-hikes-and...
on 25-04-2023 09:47 AM
I am pretty sure that there is. You will need to call the loyalty dept on 0345 1725157 or use an online chat from this page:-
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
KeithI am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.TalkTalk support and Community Stars - Who are they?
