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Keenal1961 · ‎25-04-2023

Is there a social tariff I can be put on. I am disabled and only on benefits

Arne-TalkTalk · ‎25-04-2023

HI Keenal1961

If you are a current customer and are struggling to pay, you can call and request to be transferred to the payment support team for help.

Regards.

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Gliwmaeden2 · ‎25-04-2023

@Keenal1961, this is what Talktalk currently offers:

https://www.socialtariff.co.uk/broadband/talktalk/

Only available through Jobcentre Plus.

@KeithFrench, they are not there yet.

https://www.ispreview.co.uk/index.php/2022/09/ofcom-tells-broadband-isps-to-halt-big-price-hikes-and...

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

KeithFrench · ‎25-04-2023

I am pretty sure that there is. You will need to call the loyalty dept on 0345 1725157 or use an online chat from this page:-

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

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Social tariff