How is this occurring? Using Webmail or a third party client such as Outlook or Thunderbird?
Are you getting any error messages?
Is the image as an attachment or in the body of the email?
Is this any image or a specific one? If specific what size is the file (and format, i.e .jog).
What device is this from, phone, tablet, pc? Have you tried this from another device? Does this fail too
I assume you have tried the old trick of turning the device you are using off, then on again and get the same result. If not please try that.
If you are using a third party client, sometimes deleting the account, closing the program then reopening it and adding your account again can clear issues.
Hopefully this can be resolved if you can let us have more information and what you have tried to resolve this
Thank you.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
