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TT501 Block on my email account

Kilonova
Conversation Starter
Private Message TalkTalk
Message 21 of 21

My email account seems to have become blocked today, and I need to understand what is causing this, as it a great inconvenience.

 

I have sent 2 emails today.  The first seems to have gone through, but the second one returned a TT501 error message stating "too many recipients", and now I cannot send any emails from my account.

 

Email 1. 

This was addressed to 2 recipients, and cc'd to 3 further recipients, making 5 in total.  The email message also had 9 JPEG attachments totalling to 4Mb.  I assume this message got through, as there was no error message.  But I will check, as I'm worried that Lineone has become unstable.

 

Email 2.

This was address to 1 recipient, and cc'd to 2 further recipients, making 3 in total.  The email messge also had 2 JPEG attachments totalling 2Mb.  I received a "Undeliverable" error message from "System Administrator", and in the body of the email it stated all recipients had failed to deliver because "Server error: '453 4.1.1 bi5or52XTPjGQ Too Many Recipients (TT501)'".

 

I have tried sending simpke test emails since, and thy return the same TT501 error message, so I assume I am unable to use my Lineone email account currently.

 

Please can you help me understand what is causing this.

 

many thanks

Kilonova
(Two neutron stars walk into a bar, and then realise the gravity of the situation... 🙂 )
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