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on 18-02-2024 02:44 PM
My email account seems to have become blocked today, and I need to understand what is causing this, as it a great inconvenience.
I have sent 2 emails today. The first seems to have gone through, but the second one returned a TT501 error message stating "too many recipients", and now I cannot send any emails from my account.
Email 1.
This was addressed to 2 recipients, and cc'd to 3 further recipients, making 5 in total. The email message also had 9 JPEG attachments totalling to 4Mb. I assume this message got through, as there was no error message. But I will check, as I'm worried that Lineone has become unstable.
Email 2.
This was address to 1 recipient, and cc'd to 2 further recipients, making 3 in total. The email messge also had 2 JPEG attachments totalling 2Mb. I received a "Undeliverable" error message from "System Administrator", and in the body of the email it stated all recipients had failed to deliver because "Server error: '453 4.1.1 bi5or52XTPjGQ Too Many Recipients (TT501)'".
I have tried sending simpke test emails since, and thy return the same TT501 error message, so I assume I am unable to use my Lineone email account currently.
Please can you help me understand what is causing this.
many thanks