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33JM81
Team Player
Private Message TalkTalk
Message 32 of 32

Still not getting email at lineone .Several days now. But I do get talktalk generated 6 digit codes.

Any ideas? When will the fault be fixed? Is anyone working on this problem.

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31 REPLIES 31

Message 21 of 32

Yes I would say if they weren't received within 24 hours they're not going to arrive.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 22 of 32

ADY....Since my older emails from last week haven't been delivered do you think they are now lost? Are you able to find them on your system?....33JM81

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Message 23 of 32

Excellent news thanks for letting us know. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 24 of 32

ADY....some good news , further to my previous note....I have sent to myself from Lineone and Gmail both received.....but my week's email from Lineone  have not appeared...33JM81

Message 25 of 32

ADY...I finally found out how to delete those filters....they are now all deleted....but still the same.

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Message 26 of 32

Thanks...ADY says it has...but still no joy as they say that it's not blocked and I have changed password. Strange thing is , that 2 newsletter from usa got thru and also talktalk 6 digit code to sign in.....any clues on that?

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Message 27 of 32

You have a lot of filters setup in webmail. Are those not setup by you?

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 28 of 32

Staff will be back after the weekend, @33JM81.

Gliwmaeden2, a fellow customer.
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Message 29 of 32

ADY......Have updated my password,  as you advised , but still no change ,this is becoming very frustrating......I await further advice....thanks.

Also how do I do the filters?...the only one I have used is to resend spam/newsletter , mainly from USA (and why did that one get thru?) back to themselves....33JM81

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 30 of 32

Hi 33JM81, I've asked the email team to check your mailbox. I'll let you know when I hear back.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Divsec
Community Star
Private Message TalkTalk
Message 31 of 32

Hi @33JM81  I strongly suspect that there are changes going on in the background which are causing these issues. Hopefully they will be completed sooner than later. Your post has been escalated.

I don't work here and all my opinions are my own.
Anonymous User