@yongtong,
Please never post personal information details in the public thread.
Go via your avatar; settings, drop down menu.
In Personal Information, add your Talktalk phone number or account number.
Near the end of that area, find PRIVATE NOTES. Put the email address in there, and SAVE CHANGES.
Staff will respond during the day (Monday to Friday).
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
