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email support

Ask us about your TalkTalk email account and Webmail.

opening my gilnockie e-mails

yongtong
First Timer
Private Message TalkTalk

on ‎05-09-2024 05:44 PM - last edited on ‎05-09-2024 06:32 PM by

Private Message TalkTalk

Message 3 of 3

when ever I try to log in to read my ( XXXXXXX REMOVED FOR SECURITY REASONS) e-mails I can never see them due to you doing some maintenance, stating that my e-mails are not available. this is not just once, it is nearly always WHY?????????

 

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎06-09-2024 10:04 AM

Message 1 of 3

Hi yongtong, is this when you login to TalkTalk webmail? 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎05-09-2024 06:35 PM - edited ‎05-09-2024 06:35 PM

Message 2 of 3

@yongtong,

 

Please never post personal information details in the public thread. 

 

Go via your avatar; settings, drop down menu.

 

In Personal Information, add your Talktalk phone number or account number. 

 

Near the end of that area, find PRIVATE NOTES.  Put the email address in there, and SAVE CHANGES. 

 

Staff will respond during the day (Monday to Friday).

Gliwmaeden2, a fellow customer.
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