2.4GHz Devices Dropping

[MarkFugatt]

For the last couple of months all 2.4GHz devices would randomly drop off, rebooting the router would normally fix this, however for the last few weeks this has also stopped working.

How can this be resolved as Ring Door Bell is useless at the point in time.

[Debbie-TalkTalk]

HI @MarkFugatt 

Can I just check, have you split the SSID's on your router?

I can only see devices connecting to 5ghz?

[MarkFugatt]

Profile updated

[Chris-TalkTalk]

Hi Mark,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris