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TV Support

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Internet keeps dropping on all devices

juliehut
Conversation Starter
Private Message TalkTalk

3 hours ago

Message 3 of 3

For the last couple of weeks, the internet is buffering and stopping on all our devices. Is it possibly the router? It's quite old now.

Julie SR Hutchison
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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

an hour ago

Message 1 of 3

hi @juliehut 

 

Your router is quite old, so I've a new router on the way to you, to see if this helps.

 

Thanks  

Karl. 

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Divsec
Community Star
Private Message TalkTalk

2 hours ago

Message 2 of 3

tHi @juliehut your diagnosis is probably a good one. your post has been escalated and you should hear soon.

I don't work here and all my opinions are my own.
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