Not necessarily, and support from staff cannot be provided using 3rd party routers.
Many do though use their own for one reason or another.
There are so many routers available though so you need to research well.
Are you experiencing an issue?
If so then of you explain it here, this can be looked into and hopefully a solution found.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
