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on 11-10-2024 10:22 AM
Please can someone help me fix this issue, Im aware from other posts that the router needs something doing to it?
on 15-10-2024 07:24 AM
Hi @Dazzh82
Do you still need help with this?
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on 11-10-2024 10:45 AM
Please can you power down the router for a full 30 minutes and then retest again?
on 11-10-2024 10:44 AM
No I haven't been able to today at all
on 11-10-2024 10:37 AM
Thank you. I can see that your router firmware has already been rolled back.
Are you unable to connect to VPN this morning?
on 11-10-2024 10:28 AM
Ive just updated it now starts 0122
on 11-10-2024 10:23 AM
Apologies for this.
I will need to make a change to your router firmware.
Have you added the correct landline number to your Community Profile?
