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FIbre Support

Get expert support with your Fibre connection.

Broadband Fibre package without phone?

GammaRay
Team Player
Private Message TalkTalk

on ‎29-11-2024 10:05 AM

Message 4 of 4

I have the barebones Fibre 35 broadband which includes the landline telephone service, but I never use the landline phone as such. When I renew my contract, can I get a discount for disconnecting the phone service?

(I do understand that the physical landline has to stay connected to carry the broadband signal!)

 

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3 REPLIES 3

ferguson
Community Star
Private Message TalkTalk
In response to GammaRay

on ‎29-11-2024 02:29 PM

Message 1 of 4

The landline service is included at no extra charge. The best number for the customer loyalty team is 0345 172 5157.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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GammaRay
Team Player
Private Message TalkTalk

on ‎29-11-2024 02:26 PM

Message 2 of 4

OK, so how can I contact the Loyalty Team directly?

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Anonymous
Not applicable
Staff
Private Message

on ‎29-11-2024 10:26 AM

Message 3 of 4

Hi GammaRay,

 

Thanks for your post. It would be worth contacting our Loyalty Team directly as they will be able to check to see what deals are available for you.

 

Thanks

 

Michelle

 

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