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FIbre Support

Get expert support with your Fibre connection.

Broadband

gerry17
First Timer
Private Message TalkTalk
Message 3 of 3

Due to renew my contract in few weeks at the moment on Fibre 65 which i want to stay on but guaranteed speed download is only 24 Mbps is low for Fibre 65 is there any chance for it to be increased please thank you 

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2 REPLIES 2

ferguson
Community Star
Private Message TalkTalk
Message 1 of 3

No, it is what it is, largely dictated by the quality and distance of the copper line between your property and the fibre cabinet. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Karl-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi

 

If your copper line is only capable of achieving 24mb, nothing can be done to improve the overall speeds, however if Full fibre to the home is available, then you could take fibre 65 or higher that would give better speeds.

 

Thanks  

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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