Due to renew my contract in few weeks at the moment on Fibre 65 which i want to stay on but guaranteed speed download is only 24 Mbps is low for Fibre 65 is there any chance for it to be increased please thank you
If your copper line is only capable of achieving 24mb, nothing can be done to improve the overall speeds, however if Full fibre to the home is available, then you could take fibre 65 or higher that would give better speeds.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
