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FIbre Support

Get expert support with your Fibre connection.

Can't find 12 months offers

Queltas
Team Player
Private Message

on ‎23-05-2023 04:39 PM

Message 4 of 4

Hello, 

I wanted to renew my contract, but any time I try to check the offers it all links to various Fibre65 offers, but only 24 month long contract, is there a way to check other options? 24 months is long commitment and I'd rather check shorter contracts, but can't find it in My Account.

 

Thanks for any help.

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎24-05-2023 12:16 PM

Message 1 of 4

Hi @Queltas
 

Best option would be to call the loyalty team on 03451720088 The will be able to see what options are available

 

Regards.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎23-05-2023 06:09 PM

Message 2 of 4

@Queltas, the 12 month offer is listed in the small print of the Talktalk deals page:

 

Screenshot_20230523-180603_Chrome.jpg

 See if you can get it cheaper if you pay for the full deal upfront. They used to do that!

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

fr8ys
Community Star
Private Message TalkTalk

on ‎23-05-2023 04:45 PM

Message 3 of 4

You'd be best phoning and speaking to the Loyalty team to see if the offer contracts that differ to those on the website or my account. They hold the best deals available.

 

Chances are they will be dearer as discounts are normally given for longer term and 18 or 24 months are seen as the norm these days.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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