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FIbre Support

Get expert support with your Fibre connection.

Cannt access to Remote Desktop

AdnanKhann
First Timer
Private Message TalkTalk

on ‎11-07-2024 07:09 PM

Message 2 of 2

Hi Debbie, 

I have received my new router from Talk Talk today in the hope that it will work but i still cant get access to Remote Desktop and because of that i cant work from home and also recently missed my exam (and lost my exam fee )which is requiring access to a desktop remote and so far no one is able to help. would you please consider helping.

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎12-07-2024 07:17 AM

Message 1 of 2

Hi

 

Log into My Account online and under Home safe Settings, turn off Scam protection.

 

This will often block remote desktop connection software.

 

Thanks  

Karl. 

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