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FIbre Support

Get expert support with your Fibre connection.

Checking wi-fi connection

AnnWalker
First Timer
Private Message TalkTalk

on ‎20-01-2024 11:42 AM

Message 3 of 3

Switch on tv and always says wi-fi not connected but works OK.  Tried to check wi-fi connection and instructions say press Home button on your TV remote - I don't have a home button on my remote.

Any suggestions?

 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎22-01-2024 07:47 AM

Message 1 of 3

Hi AnnWalker, 

 

Is this on your smart Tv and not the TV Box ?

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk

on ‎20-01-2024 11:50 AM

Message 2 of 3

Are we talking TV, or a set top box?

 

Which box do you have if it's the box?

 

If a TV you be best checking a forum for the TV.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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