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FIbre Support

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Cisco AnyConnect VPN issues

NathanS
Newbie
Private Message TalkTalk
Message 3 of 3

Hi

For the last few weeks I have been u able to connect my work laptop to the network either WiFi or wired.  All my other devices work, so I assumed it was the VPN, I have had it reinstalled twice and tested that it works on other private networks or tethered from mobile device, but it will not connect at home.  I have recently spoken with chat agents who ran various tests and said everything appeared to be working fine. When I log into the router I can see the device listed but it will just not allow my work device to connect.

Any help much appreciated.

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @NathanS 

 

We've made a change to your router firmware, please can you retest?

 

Thanks

 

Debbie

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi @NathanS 

 

Thanks for creating a new thread.

 

I've asked our Devices Team to make a change to your router firmware and I will post back to here to confirm once this has been completed.

 

Thanks

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