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FIbre Support

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DG8041W reboots several times a day

cramar
Popular Poster
Private Message TalkTalk
Message 8 of 8

Hi

 

My DG8041W is rebooting serversl times a day, the user log is showing kernal panic errors.

 

I tried replacing my router with an Asus DSL-AC68U, but this only connected at half the speed my Talk Talk router achieves , I can't work out why, so went back to the rebooting router!

 

My firmware is 1.05t, which I've since read is prone to this error and can be fixed by an update to 1.06t.

 

Is it possible to arrange this via this forum?

 

Many thanks for your help!

 

Craig

 

Craig
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7 REPLIES 7

Message 1 of 8

Morning,

 

I'm really glad to hear this and thanks for confirming 🙂

 

Thanks

 

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Message 2 of 8

I'm happy to say that since the firmware upgrade my router has not rebooted once!

 

Thanks again for your help with this.

Craig

Message 3 of 8

Morning,

 

How has the connection/stability been since your last post?

 

Thanks

 

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Message 4 of 8

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 5 of 8

Thank you.

 

Hopefully this resolved the rebooting issues.

 

 

Craig
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Karl-TalkTalk
Support Team
Staff
Private Message
Message 6 of 8

Hi Cramar

 

I've updated your firmware to v1.06 to resolve the kernal panic issue.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Divsec
Community Star
Private Message TalkTalk
Message 7 of 8

Hi @cramar it certainly is possible through the community and your post has been escalated and you should hear tomorrow. 

I don't work here and all my opinions are my own.
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