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on 15-06-2023 11:27 AM
Hi
My DG8041W is rebooting serversl times a day, the user log is showing kernal panic errors.
I tried replacing my router with an Asus DSL-AC68U, but this only connected at half the speed my Talk Talk router achieves , I can't work out why, so went back to the rebooting router!
My firmware is 1.05t, which I've since read is prone to this error and can be fixed by an update to 1.06t.
Is it possible to arrange this via this forum?
Many thanks for your help!
Craig
on 20-06-2023 10:30 AM
Morning,
I'm really glad to hear this and thanks for confirming 🙂
Thanks
on 20-06-2023 10:28 AM
I'm happy to say that since the firmware upgrade my router has not rebooted once!
Thanks again for your help with this.
on 19-06-2023 08:04 AM
Morning,
How has the connection/stability been since your last post?
Thanks
on 16-06-2023 11:35 AM
You're Welcome 🙂
Regards
Karl
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on 16-06-2023 11:30 AM
Thank you.
Hopefully this resolved the rebooting issues.
on 16-06-2023 06:58 AM
Hi Cramar
I've updated your firmware to v1.06 to resolve the kernal panic issue.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 15-06-2023 10:30 PM
Hi @cramar it certainly is possible through the community and your post has been escalated and you should hear tomorrow.