Hi,
Since I’ve joined you last year in December I’ve got only problems. For the past 2 months I hoped that I will not need to contact you again and things will get back to normal. 3 complaints logged since December. 3 openreach visits in the past and I already have a new modem ( white openreach one). For the past 2 weeks my phones and tablets are showing as connected to wifi but is no internet coming to them from the router. I did reset the modem and the router plenty of times but it didn’t solve the problem . I’m monitoring as well my network to see if is congestedIS NOT. I’ve changed the channels as well in the hope that I will not have to reconnect each time I don’t have internet to my devices.
Network quality is alright, No faults on the line neither. I don’t have issues with speed dropping like I had in the past.
Looks like your router broke down like my previous modem. Can someone help me with a replacement?
