We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

Digital Voice Adapter

gordon48
First Timer
Private Message TalkTalk

on ‎16-01-2024 01:30 PM

Message 5 of 5

On Wednesday 17th I am having Full Fibre 500 installed. I have received the Eero Pro 6 router. However, I have not received a Digital Voice Adapter. I believe this is my mistake has I was a little confused when ordering on line. Can i still get one

Labels:
0 Likes
4 REPLIES 4

Arne-TalkTalk
Support Team
Staff
Private Message
In response to gordon48

on ‎16-01-2024 02:52 PM

Message 1 of 5

You will need to speak to the full fibre team again, its not possible to add VIOP to an open order.

 

Sorry.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

gordon48
First Timer
Private Message TalkTalk
In response to Michelle-TalkTalk

on ‎16-01-2024 02:32 PM

Message 2 of 5

Michelle

Not mentioned in email. Not ordered owing to miss understanding order instructions.

Thank you

Gordon

0 Likes

gordon48
First Timer
Private Message TalkTalk

on ‎16-01-2024 02:26 PM

Message 3 of 5

Email confirmation does not mention  VOIP . Reason in the first message

0 Likes

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎16-01-2024 01:37 PM

Message 4 of 5

Hello,

 

Does your email order confirmation mention if you ordered the VOIP service or just data only?

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


0 Likes
© TalkTalk 2024