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on 16-01-2024 01:30 PM
On Wednesday 17th I am having Full Fibre 500 installed. I have received the Eero Pro 6 router. However, I have not received a Digital Voice Adapter. I believe this is my mistake has I was a little confused when ordering on line. Can i still get one
on 16-01-2024 02:52 PM
You will need to speak to the full fibre team again, its not possible to add VIOP to an open order.
Sorry.
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on 16-01-2024 02:32 PM
Michelle
Not mentioned in email. Not ordered owing to miss understanding order instructions.
Thank you
Gordon
on 16-01-2024 02:26 PM
Email confirmation does not mention VOIP . Reason in the first message
on 16-01-2024 01:37 PM
Hello,
Does your email order confirmation mention if you ordered the VOIP service or just data only?
Thanks
