Disable WiFi optimisation request

[akeel]

Hi can you please disable WiFi optimisation on my account. I'm in a heavily congested WiFi area and every time I set WiFi to a decent Chanel it changes back to a congested one automatically.

Please let me know if you need any more information. Thanks

[Debbie-TalkTalk]

Hi akeel

Has everything been working ok since the WIFI optimisation was switched off?

[Debbie-TalkTalk]

Hi akeel

No problem 🙂

Thanks again.

Debbie

[akeel]

@Debbie-TalkTalk many thanks for the speedy response. Will keep an eye on it but will hopefully be all good now as had similar in the past.

[Debbie-TalkTalk]

Hi akeel

Apologies for this.

The WIFI optimisation has now been switched off as requested.

Please let us know if you do experience any further issues.

Thanks

Debbie