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FIbre Support

Get expert support with your Fibre connection.

Engineers and faulty copper lines.

Jacobite_Warrior
First Timer
Private Message TalkTalk
Message 3 of 3

What are you to do when you are connected without Internet.

Jacobite_Warrior
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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Jacobite_Warrior,

 

Can you please add your TalkTalk landline telephone number to your community profile and let us know when you done this, we'll then take a look at this for you

Chris

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Is this the same case as you reported here, @Jacobite_Warrior?

 

"The fibre that was with sky and I changed it to TALK-TALK in another property and its actually a Copper line and now it's 10days later with an engineer coming out tomorrow morning to see what's stopping my Broadband connecting without Internet."

 

Staff will reply during the day  - I hope the engineer visit is successful!

 

Please let us know how you get on or whether you need further help.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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