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Deanosafc24 · ‎10-10-2025

What’s the best router to buy for my fibre 250?

DMHALL

ferguson · ‎11-10-2025

It's a shot in the dark my friend!

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

KeithFrench · ‎11-10-2025

This is why I rely on your Apple knowledge @ferguson.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

ferguson · ‎11-10-2025

@Deanosafc24

The only other thing that comes to mind from something else I have seen, although this just seemed to affect streaming services, is to check whether you have Private Relay turned on in iCloud.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

KeithFrench · ‎11-10-2025

Hi @Deanosafc24

This is going to be very difficult to recommend anything, as I have no way of testing with an iPhone. You could try the new Sagemcom Wi-Fi Hub 3, but you might have the same problem, I have no idea. The only safe recommendation would seem to be an eero. However, if you buy your own from Amazon, once connected to a TalkTalk network, it may become locked to TalkTalk.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

KeithFrench · ‎11-10-2025

Thanks @ferguson. I am going to revisit the issue that has been expierienced by@Deanosafc24.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Deanosafc24 · ‎11-10-2025

No, I don’t use Digital Voice

DMHALL

ferguson · ‎11-10-2025

@KeithFrench

I tried it quite recently as it happens and had no issues. From memory I never had any issues with previous WiFi Hubs either.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

KeithFrench · ‎11-10-2025

Hi @ferguson

I did bring this to the attention of TalkTalk's Devices team. Initially, it only affected the Sagemcom Hub 1, now it affects both Hubs 1 & 2 (I have no idea about the new Hub 3, as again I do not have an iPhone). Debbie spent quite some time, as did others from the old team who had iPhones & but they couldn't reproduce it. I don't suppose you could try your iPhone & Hub3 for me?

Where @Deanosafc24 is concerned, the first thing is to find out is if he uses digital voice or not. Hence why I asked him, but he has not got back to me on that as yet.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

ferguson · ‎10-10-2025

Forgive me, I don't have your phenomenal powers of recall! 🙂

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

ferguson · ‎10-10-2025

@KeithFrench

Ah, OK. I was thinking that if this was a known bug then TalkTalk might provide a replacement router? That is the tree I was barking up, perhaps wrongly, to avoid having to buy one elsewhere.

@Deanosafc24

To otherwise answer your question, you need any modern router that will work with a separate modem, the choice is wide.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Gliwmaeden2 · ‎10-10-2025

Looking back, @Deanosafc24 has reported problems using his iPhone with Talktalk's routers for over a year, @ferguson.

There have been a handful of customers mentioning it in the same threads when the issue's cropped up.

https://community.talktalk.co.uk/t5/Fibre/Connection-keeps-dropping-on-iPhone/td-p/3055939. ...and later threads.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

KeithFrench · ‎10-10-2025

Even if it is still copper, DV can still be used. It is on some Fibre 65s using copper. I have been aware of this bug for ages, but as I don't have an iPhone, I could never prove it. I also remember the "old team" using their iPhones could not replicate it.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

ferguson · ‎10-10-2025

@KeithFrench

Fibre 250 will be a G.fast product will it not, so still copper landline?

I am not familiar with the bug mentioned earlier which is why I deferred to you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

KeithFrench · ‎10-10-2025

Do you use TalkTalk's Digital Voice component of the Hub 2?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

ferguson · ‎10-10-2025

@KeithFrench back to you methinks! 😀

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Deanosafc24 · ‎10-10-2025

I have the WIFI HUB 2 and been affected by this NO INTERNET CONNECTION IPHONE BUG, so I’m thinking of getting myself a decent router.

DMHALL

ferguson · ‎10-10-2025

Which router do you have presently and why do you want to buy a different one?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

KeithFrench · ‎10-10-2025

With so little to go on, it is difficult to answer this. Please can you be more specific about your requirements?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

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Fibre 250 best Router