Fibre 250 best Router

[Deanosafc24]

What’s the best router to buy for my fibre 250? 

[ferguson]

It's a shot in the dark my friend!

[KeithFrench]

This is why I rely on your Apple knowledge @ferguson.

[ferguson]

@Deanosafc24 

The only other thing that comes to mind from something else I have seen, although this just seemed to affect streaming services, is to check whether you have Private Relay turned on in iCloud.

[KeithFrench]

Hi @Deanosafc24 

This is going to be very difficult to recommend anything, as I have no way of testing with an iPhone. You could try the new Sagemcom Wi-Fi Hub 3, but you might have the same problem, I have no idea. The only safe recommendation would seem to be an eero. However, if you buy your own from Amazon, once connected to a TalkTalk network, it may become locked to TalkTalk.

[KeithFrench]

Thanks @ferguson. I am going to revisit the issue that has been expierienced by@Deanosafc24. 

[Deanosafc24]

No, I don’t use Digital Voice 

[ferguson]

@KeithFrench 

I tried it quite recently as it happens and had no issues. From memory I never had any issues with previous WiFi Hubs either.

[KeithFrench]

Hi @ferguson 

I did bring this to the attention of TalkTalk's Devices team. Initially, it only affected the Sagemcom Hub 1, now it affects both Hubs 1 & 2 (I have no idea about the new Hub 3, as again I do not have an iPhone). Debbie spent quite some time, as did others from the old team who had iPhones & but they couldn't reproduce it. I don't suppose you could try your iPhone & Hub3 for me?

Where @Deanosafc24 is concerned, the first thing is to find out is if he uses digital voice or not. Hence why I asked him, but he has not got back to me on that as yet.

[ferguson]

Forgive me, I don't have your phenomenal powers of recall! 🙂

[ferguson]

@KeithFrench 

Ah, OK. I was thinking that if this was a known bug then TalkTalk might provide a replacement router? That is the tree I was barking up, perhaps wrongly, to avoid having to buy one elsewhere. 

@Deanosafc24 

To otherwise answer your question, you need any modern router that will work with a separate modem, the choice is wide.

[Gliwmaeden2]

Looking back, @Deanosafc24 has reported problems using his iPhone with Talktalk's routers for over a year, @ferguson.

There have been a handful of customers mentioning it in the same threads when the issue's cropped up.

https://community.talktalk.co.uk/t5/Fibre/Connection-keeps-dropping-on-iPhone/td-p/3055939. ...and later threads.

[KeithFrench]

Even if it is still copper, DV can still be used. It is on some Fibre 65s using copper. I have been aware of this bug for ages, but as I don't have an iPhone, I could never prove it. I also remember the "old team" using their iPhones could not replicate it.

[ferguson]

@KeithFrench 

Fibre 250 will be a G.fast product will it not, so still copper landline? 

I am not familiar with the bug mentioned earlier which is why I deferred to you. 

[KeithFrench]

Do you use TalkTalk's Digital Voice component of the Hub 2?

[ferguson]

@KeithFrench back to you methinks!  😀

[Deanosafc24]

I have the WIFI HUB 2 and been affected by this NO INTERNET CONNECTION IPHONE BUG, so I’m thinking of getting myself a decent router. 

[ferguson]

Which router do you have presently and why do you want to buy a different one?

[KeithFrench]

With so little to go on, it is difficult to answer this. Please can you be more specific about your requirements?