Get expert support with your Fibre connection.
on 19-01-2025 02:18 PM
Why are talktalk telling me that Fibre 65 is not available at my address when they are advertising it to new customers (at my address) and BT Openreach say it is available? I currently have Fibre 35 which is not fast enough. Sky are also offering the faster fibre of 67 mbps.
on 20-01-2025 03:12 PM
Hi Padeltennis,
I've replied to your PM
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 20-01-2025 10:02 AM
Hi Padeltennis,
I can see that Gliwmaeden2 has answered your question. If you need any further assistance just let us know
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 19-01-2025 08:41 PM
Adverts are very generalised, @Padeltennis.
Once individuals check availability, they may well find that their lines can't take the Fibre65 package - it can depend on the distance from the cabinet whether it's possible to get higher speeds.