Fibre 65 Running At 4mbps????

[slwukuk]

As the subject says.  We noticed an engineer in the lampost outside our house, and ever since our Fibre 65 is really really poor (could be a coincidence mind).  Connection is poor on any and all household devices connected to it.  I have tried splitting the connection and it is no better on 5g or 2.4g, nor is it any better upon trying different channels. :o( 

Any advice would be great.

[Karl-TalkTalk]

Hi

That's excellent, remember, when running speed tests, never put all your faith in just one test, run a couple of different speed tests for comparison.  I often use Sam Knows Speedtest  and find this as accurate as most.

Karl.

[slwukuk]

It seems ok at the minute so finger crossed.  I do keep running the odd speed check so I can monitor it though.

Thanks 🤞

[Debbie-TalkTalk]

Hi slwukuk

How's the connection/speed been since your last post?

[Chris-TalkTalk]

OK thanks 🙂

[slwukuk]

Yeah, I thought it would take a little time to to level itself out, so 🤞🤞🤞🤞😁😁😁👍👍👍

[Chris-TalkTalk]

Hi slwukuk,

The line management system (DLM) is still adjusting your profile, current sync speed is 61.2Mbps. Could you see how it goes over the weekend and bump the thread on Monday and we'll check the line history

Chris

[slwukuk]

The engineer fit us a new telephone line socket in our house, the speed is still a little up and down and when I do a speed test on talk talk web site, the speed to router says poor, even though the overall connection has improved a lot.  I've left it a day to monitor the connection before replying on here.

Thanks

[Debbie-TalkTalk]

Hi slwukuk

Openreach have now closed the fault as resolved.

Is everything working ok now?

[Debbie-TalkTalk]

Hi slwukuk

This fault is still with the Openreach line engineer, I will continue to monitor for additional updates.

Thanks

[Chris-TalkTalk]

No problem 🙂

[slwukuk]

Thanks 

[Chris-TalkTalk]

I've raised this as a non-appointed task, Openreach will investigate over the next 72 hours and may contact you directly if they need  to access your home

Chris

[Chris-TalkTalk]

Ok thanks. As the line test is still failing I'll raise this to Openreach for further investigation 

Chris

[slwukuk]

Still up and down, although Sunday seemed terrible and much worse than the couple of previous days 😬

[Chris-TalkTalk]

Hi slwukuk,

How has it been over the weekend?

Chris

[ferguson]

No worries, at least you have helped to eliminate another possibility.  🙂

[slwukuk]

It is just the same in either socket, as it was previously in the week, the only difference being my internet is quicker when it's running good, but it is still fluctuating like I don't think it should.

Thanks 👍

[ferguson]

OK, it is worth trying though, just remove the front faceplate and you will see the test socket behind there. More details here:

https://community.talktalk.co.uk/t5/Articles/Your-guide-to-main-phone-sockets/ta-p/2205432 

[slwukuk]

I didn't, but it is a pre split connection box (a separate port for the phone and a prefiltered port for my router).  I don't have access to a house phone now either to try it.   It is still very up and down when checking speed on the talk talk speed test so there is clearly still something wrong somewhere.

Thanks 

[ferguson]

Have you tried connecting directly at the test socket, using a microfilter/splitter?

[ferguson]

Have you tried connecting directly at the test socket, using a microfilter/splitter?