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FIbre Support

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Fibre slowed to a crawl

Ryoma2040
Whizz Kid
Private Message TalkTalk
Message 22 of 22

My connection went through a spurt of disconnects on Tuesday and Wednesday and now has slowed to a crawl. It's still occasionally disconnecting too but the speed (up and down) has never gone back to normal since.

 

I've done all of the usual checks and tests and it's no better. 


Speed.png
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21 REPLIES 21

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 21 of 22

Hi Ryoma2040

 

I'm really sorry to hear this.

 

I've completed a line test and this has detected a potential line fault.

 

Are you experiencing any noise on the line when making calls?

 

Is the router at the test socket at the moment?

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