Full Fibre Upgrade - New Router Question

[Vitrian96]

I was sent a WiFi Hub 3 with my renewal which I didn't want - I have an Eero 6 system set up (provided by TalkTalk with my original contract) and because the router is in a quite awkward place right in the corner of my house, I have since expanded the network by purchasing multiple Eero extenders so that I have good coverage everywhere. I don't want to have to change to the new router and as far as I can tell the old setup should still work given my contract is exactly the same. I did mention this when I renewed but they appear to have sent it anyway. What should I do?

[Divsec]

Hi @Vitrian96 great, if you have time please mark a post as solution, it saves others investigating🙂

[Vitrian96]

Ignore the first point, switch on date is tomorrow (rechecked the info they sent me and missed that). The renewal was the same package at a cheaper rate, just wanted to confirm it was sorted!

That's great with the router, thanks. Just needed some reassurance that I wasn't forced to switch, makes sense to keep it as a backup.

[Divsec · Accepted solution]

Hi @Vitrian96 sorry don't quite follow your first query. You say nothing has changed but that you are looking for a change? Do you mean the end date for your new contract?

As for the new router, it will be a very good backup should your eero fail, keep it in a safe place and hold on to it.