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FIbre Support

Get expert support with your Fibre connection.

Full fibre 150

Shezza3
First Timer
Private Message TalkTalk
Message 6 of 6

Only receiving about 48mbs with an ethernet cable and 36 mbs on wi fi, well short of 150.  Anybody else have the same issue ?

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5 REPLIES 5

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 6

Hi Shezza3

 

Did you try a powerdown as suggested ?

 

Thanks  

Karl. 

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Message 2 of 6

@roshem 

 

You are posting on somebody else's thread, please start your own topic if you would like help.

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roshem
First Timer
Private Message TalkTalk
Message 3 of 6

the same here since last week

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Good morning,

 

How are you getting on? Have you tried a 30 minute router/ONT power down?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 6

If you connect a wired device directly to the ONT in place of the router, what speeds do you get there? Have you tried turning the ONT & router off for a minimum of 30 minutes?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Anonymous User