Gfast openreach modem problems

[icnoble]

I have been having issues with my internet connection for about 3 years now. I get periods of random outages and slow speeds, down to 49mbs at times. I have had several engineer visits and they can never find any issues in the house. I was even given a 2nd gfast modem so I now have 2. When the problem starts if i swap the modem it appears to cure the problem but sooner or later it starts again. Any advice would be helpful. Thank you

[Michelle-TalkTalk]

Morning,

How are you getting on, do you still need assistance with this?

Thanks

[Michelle-TalkTalk]

Morning,

I'm sorry to hear this. Are the modem and router both switched on and connected at the moment?

Thanks

[ferguson]

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