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FIbre Support

Get expert support with your Fibre connection.

How to contact admin

DevonDave
Popular Poster
Private Message

on ‎17-05-2023 12:03 PM

Message 3 of 3

Trying to renew my broadband package but for some reason the site doesn't recognise my login details and it has kicked me out (saying too many login attempts). How do I contact admin to correct this?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎17-05-2023 02:14 PM

Message 1 of 3

HI DevonDave

 

Are you using a @talktalk.net address as your login, if so goto our webmail site and reset you password, give it a few hours and try again with the new password. 

 

That usually works. 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎17-05-2023 01:19 PM

Message 2 of 3

Leave it 24 hours as it may sort itself out, @DevonDave.

 

However, for renewals you are best to contact Talktalk directly to get the best price (via phone / Chat) as online renewals automatically include the charge for TV.

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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