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FIbre Support

Get expert support with your Fibre connection.

How to contact admin

DevonDave
Popular Poster
Private Message
Message 3 of 3

Trying to renew my broadband package but for some reason the site doesn't recognise my login details and it has kicked me out (saying too many login attempts). How do I contact admin to correct this?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

HI DevonDave

 

Are you using a @talktalk.net address as your login, if so goto our webmail site and reset you password, give it a few hours and try again with the new password. 

 

That usually works. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Leave it 24 hours as it may sort itself out, @DevonDave.

 

However, for renewals you are best to contact Talktalk directly to get the best price (via phone / Chat) as online renewals automatically include the charge for TV.

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.
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