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Tuesday
How do I switch the wifi optimisation off?
Thanks
Ash
Friday
Hi Ash,
Ok, hopefully it will arrive today.
Thanks
Michelle
Friday
Good morning Michelle
The router has not been delivered.
Regards
Ash
Friday
Morning,
Just checking back in to see if the replacement router has arrived?
Thanks
Michelle
Wednesday
Hi Ash
Thank you 🙂
The router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Thanks again.
Debbie
Wednesday
Completed.
Thanks for your assistance.
Wednesday
Hi Ash
No problem. 🙂
Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the replacement router.
Thanks
Debbie
Wednesday
Debbie
That will be most welcome. I am happy to try anything to find the fault or to resolve the issues I am facing.
Regards
Ash
Wednesday
Hi Ash123456
Thanks for your reply.
Would you like me to send a Sagemcom WIFI hub for testing to see how the WIFI connection compares?
Wednesday
Huawei DG8041W
Wednesday
Hi Ash123456
We can no longer switch WIFI optimisation off.
Which router do you have? (make and model)
Tuesday
This is a continuation of this issue:
Tuesday
Chris
It drops throughout the day for everyone on WiFi. Right now I am home alone and only one device is connected and still the WiFi breaks.
Ash
Tuesday
Do all devices appear to lose connection at the same time?
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
Tuesday
Chris
The WiFi keeps dropping. It is bothering on the insane now. A few weeks ago Michelle (TalkTalk) told me that she can turn WiFi optimisation off.
Thanks
Ash
Tuesday
Hi Ash,
We no longer switch off wifi optimisation. Are you experiencing any issues with wifi connectivity?
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences