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FIbre Support

Get expert support with your Fibre connection.

IP address is Amazon

Weevie
Insightful One
Private Message TalkTalk

‎24-08-2023 02:04 PM - edited ‎24-08-2023 02:07 PM

Message 5 of 5

Why does my TalkTalk IP address appear to be an Amazon one ?

This shows when using Speedtest and any IP checker...........

it shows ISP as Amazon

And my internet connection is like wading through sticky treacle - very "laggy" - although the actual connection speed is normal (65 + Mbps)

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4 REPLIES 4

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Weevie

on ‎25-08-2023 08:53 AM

Message 1 of 5

Hi

 

When IP addresses or ranges are added it can take around 24hrs for those updates to propagate to all relevant servers to update the routing tables.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Weevie
Insightful One
Private Message TalkTalk

‎25-08-2023 08:46 AM - edited ‎25-08-2023 08:56 AM

Message 2 of 5

It looks as if it was a TT fault - Perhaps failing to rename the IP !!

 

The ISP was shown as Amazon rather than TT

I rebooted the router to reset the IP - Which is now correctly showing as TT

I have tried to post a screenshot but have not been able to.....

ip.docx
186 KB
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Weevie
Insightful One
Private Message TalkTalk

‎24-08-2023 03:05 PM - edited ‎24-08-2023 03:07 PM

Message 3 of 5

No - it looks more as if TT have used a load of redundant Amazon IP addresses and haven't reregistered them

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎24-08-2023 02:30 PM

Message 4 of 5

Hi

 

Many companies use Amazon web services (AWS), so it could be related to this.

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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