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on 22-08-2023 07:03 AM
We have poor wifi on all devices ie phones and firestick , unfortunatley we have to reboot router 5 -6 times a day for the wifi to connect, we have never have had any issues with talk talk before, can someonw pls advise, we have done all the usual testing
on 25-08-2023 12:20 PM
Hi
I'll get an addressed returns bag out to you for the old router.
Regards,
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 25-08-2023 12:16 PM
Hi all got new router, there is a bag with it do i return the old one but there is no address in it to return
on 22-08-2023 07:28 AM
You're Welcome 🙂
Regards
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 22-08-2023 07:17 AM
Thank you Karl
on 22-08-2023 07:14 AM
Hi
I'm not seeing wifi congestion, so I want to swap out the router to see if it's playing up. One is on the way to you.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.