Incorrect account number linked to my online profile (login)

[adeptbiz]

My current online TalkTalk profile has an old disconnected account from a previous address linked - I'm unable to access my current TalkTalk account / contract to see end date or billing.

Please can someone from TalkTalk admin / support get in touch.

Thank you

[Arne-TalkTalk]

Thank you @adeptbiz

What account number do you see?  can you add it to the profile also. 

Your account is showing as not registered , but the email address was linked to the account, so I have removed this,  can you try to re-register for My Account. 

Let me know how it goes 

[adeptbiz]

Hi Arne, I have updated my profile as per your request.

Please let me know when you've linked my current TalkTalk fibre account to my online profile

[adeptbiz]

Hi Arne, I have updated my profile as per your request.

Please let me know when you've linked my current TalkTalk fibre account to my online profile

Many thanks

[adeptbiz]

Thanks Arne - I've updated my profile with further details as you requested.

[adeptbiz]

Thanks Arne - I've updated my profile with further details as you requested.

Regards

[Arne-TalkTalk]

Hi adeptbiz

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards