Internet down

[Rufu5]

Hi woke up this morning to no internet all the lights on the ont are green eero just flashing trying to connect. Rebooted both ont and router still the same tried a different router the same trying to connect to the internet 

[Michelle-TalkTalk]

Morning Rufu5,

Thanks for confirming and please let us know if you need any assistance.

Michelle 🙂

[Gliwmaeden2]

Please start your own thread, @ezequiel9285, if you are still having problems. 

Staff will respond during the day. 

[Rufu5]

All seems back to normal now thanks

[ezequiel9285]

I also seem to have a case REP-14183982 which now says resolved but it’s definitely not resolved 

[ezequiel9285]

Same here. FTTP105880. Live chat being a nightmare, arguing with me that I’m not using eero (not used it ever in the 3 years I’ve had the service). POS/LON leds on the ONT are completely off, not even flashing. I think this has been the case since Friday but been away over the weekend.

[Rufu5]

Hi added my account number I don't have a landline 

[Chris-TalkTalk]

Hi Rufu5,

If you still need assistance can you please add your TalkTalk home telephone number or account number to your community profile and we'll be happy to take a look at this for you

Chris