Get expert support with your Fibre connection.
on 17-12-2023 01:02 PM
I'm currently running v1.15t can I get the latest Firmware? Hope you can help
on 18-12-2023 08:49 AM
Hi Eric
The router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Thanks
Debbie 🙂
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on 18-12-2023 08:45 AM
Thanks yeah that would be great
on 18-12-2023 08:44 AM
Hi Ericb1
Thanks for updating your Community Profile.
I think we should send a new router (Sagemcom WIFI hub) Would you like me to arrange this?
Debbie
on 18-12-2023 08:12 AM
Updated profile now
on 18-12-2023 07:37 AM
Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.
on 17-12-2023 02:22 PM
Wait for them to reply.
I can't remember if these models need it!
They may send you a more recent model anyway once they have tested it, @Ericb1.
on 17-12-2023 01:43 PM
Do I need to have remote support turned on?
on 17-12-2023 01:16 PM
Leave the router switched on for staff to push through an update after the weekend, @Ericb1.
Also ensure that you have completed Personal Information in your community forum profile details. SAVE CHANGES.
