The TalkTalk community will be unavailable on 4th February while we make a few changes.
During this time you’ll still be able to access the service status page and our help and support site for support during this time.

Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

Moving house

Jon12321
First Timer
Private Message TalkTalk

on ‎14-04-2025 07:55 PM - last edited on ‎15-04-2025 09:31 AM by

Private Message TalkTalk

Message 2 of 2

I've exchanged on a house today and have a completion date of Friday 25th April. I currently have Fibre 65 package at my existing address, the address I'm moving to has fibre 65 as an option so it should be a straight forward switch. However when I try and do the home move process online it tells me that the home move process can't be completed online and suggests phoning **. When you try and phone this it states that this number is not in service, help please.

Labels:
0 Likes
1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎15-04-2025 09:31 AM

Message 1 of 2

Hi Jon12321

 

Call 03451720088  and ask to be transferred to the homemove team. 

 

Sorry for the confusion

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes
© TalkTalk 2026