Moving internet connection into my property

[MikePyott]

We are extending our property in York and will need to move our current Fibre internet connection where it enters our building to another location.  I am trying to find out what the process is for requesting this and finding how much it will cost.

Any help and advice appreciated.

[Divsec]

This might help https://community.talktalk.co.uk/t5/Articles/Engineer-charges/ta-p/2207291 I haven't followed every link and it maybe you need to resort to the proffered chat and arrange an engineer visit.🤔

[Divsec]

Hi @MikePyott glad it wasn't just me, been searching for a while. Just looking up engineer charges now will get back to you shortly.

[MikePyott]

Thanks for the information.

I just need to figure out how I request this then.  I tried the online chat but that didnt help much.  Will try the support phone line next.

[Divsec]

Hi @MikePyott not a guarantee but an indication

Fibre to the Premises (FTTP): Moving the Optical Network Terminal (ONT) typically costs around £98.