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FIbre Support

Get expert support with your Fibre connection.

My Internet is down and my router is solid orange

Ðdddddddddddd
First Timer
Private Message TalkTalk
Message 3 of 3

My Internet is down and my router is solid orange 

Daniel
0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Ðdddddddddddd 

 

I'm sorry to hear this.

 

Please can you add your TalkTalk landline number or account number to your Community Profile, I can then take a look at this for you.

 

Thanks

 

Debbie

0 Likes

ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Have you had a look at the help article?

https://community.talktalk.co.uk/t5/Articles/Fix-a-dropping-broadband-connection/ta-p/2205305

 

Subject to that, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.