Get expert support with your Fibre connection.
on 21-07-2024 08:04 PM
My Internet is down and my router is solid orange
on 22-07-2024 07:34 AM
I'm sorry to hear this.
Please can you add your TalkTalk landline number or account number to your Community Profile, I can then take a look at this for you.
Thanks
Debbie
on 21-07-2024 09:15 PM
Have you had a look at the help article?
https://community.talktalk.co.uk/t5/Articles/Fix-a-dropping-broadband-connection/ta-p/2205305
Subject to that, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.