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FIbre Support

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Nat keeps changing on xbox series x

langy71
Team Player
Private Message TalkTalk
Message 71 of 71

Hi,for a few weeks now my nat keeps going from open to stricked.i have to reboot the router.

Any help

Paul Langford
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70 REPLIES 70

Message 1 of 71

Hi langy71

 

Is everything still working ok since your last post?

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Message 2 of 71

Hi langy71

 

I'm so glad to hear this. I will feed this back to our Devices Team.

 

Apologies for the issues you experienced.

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langy71
Team Player
Private Message TalkTalk
Message 3 of 71

Hi,all working now on the old firmware.

Thanks to all for the help.

Paul Langford

Message 4 of 71

Thanks Keith, I've fed this back to the team.

 

Debbie

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KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 71

If it is working on the previous firmware, then this would at least prove that the UPnP bug that I reported to TalkTalk a while ago, was introduced with V174.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Message 6 of 71

Hi langy71

 

It's working ok after the firmware change? (Just so I can let our Devices Team know)

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langy71
Team Player
Private Message TalkTalk
Message 7 of 71

Hi,thanks for that.it seems OK for now.

Paul Langford

KeithFrench
Community Star
Private Message TalkTalk
Message 8 of 71

Obviously as they are different manufacturers their firmware is completely different as is the UI. However, the Huawei does not suffer from the UPnP bug, but there are other bugs outstanding with this router. 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Message 9 of 71
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langy71
Team Player
Private Message TalkTalk
Message 10 of 71

Hi,we have not tried the consoles yet.will test later.

Paul Langford

Message 11 of 71

Hi langy71

 

Did you test since the firmware was changed (yesterday evening)

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langy71
Team Player
Private Message TalkTalk
Message 12 of 71

Hi,a friend has a spare so I can test.

Regards 

Paul Langford
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Message 13 of 71

Hi langy71

 

No this is different to the Sagemcom hub.

 

Are you still experiencing the same issue since the firmware was changed?

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langy71
Team Player
Private Message TalkTalk
Message 14 of 71

Hi,does the Huawei DG8041W-2.T5 use the same firmware as the Sagemcom.

Regards 

Paul Langford
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Message 15 of 71

Hi langy71

 

Sorry for the delay. 

 

Please can you retest? The change has been made to the firmware.

 

Thanks

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KeithFrench
Community Star
Private Message TalkTalk
Message 16 of 71

That could well be down to pushing the previous firmware, wait until you hear back from TalkTalk, otherwise you might brick your router.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

langy71
Team Player
Private Message TalkTalk
Message 17 of 71

The router has just gone off twice now.starts flashing orange.it stayed on for a few minutes then went off again.back on now.

Paul Langford
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langy71
Team Player
Private Message TalkTalk
Message 18 of 71

It has been on all the morning.

Paul Langford
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langy71
Team Player
Private Message TalkTalk
Message 19 of 71

The hub is on,I'm streaming YouTube 

Paul Langford

Message 20 of 71

Hi langy71

 

They advised that the device appears to be offline, Is the router switched on at the moment?

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