Get expert support with your Fibre connection.
on 23-01-2024 08:57 PM
Hi,for a few weeks now my nat keeps going from open to stricked.i have to reboot the router.
Any help
on 06-02-2024 09:52 AM
Hi langy71
Is everything still working ok since your last post?
on 31-01-2024 06:52 AM
Hi langy71
I'm so glad to hear this. I will feed this back to our Devices Team.
Apologies for the issues you experienced.
on 30-01-2024 05:44 PM
Hi,all working now on the old firmware.
Thanks to all for the help.
on 30-01-2024 11:15 AM
Thanks Keith, I've fed this back to the team.
Debbie
on 30-01-2024 11:08 AM
If it is working on the previous firmware, then this would at least prove that the UPnP bug that I reported to TalkTalk a while ago, was introduced with V174.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 30-01-2024 10:56 AM
Hi langy71
It's working ok after the firmware change? (Just so I can let our Devices Team know)
on 30-01-2024 10:55 AM
Hi,thanks for that.it seems OK for now.
on 30-01-2024 10:50 AM
Obviously as they are different manufacturers their firmware is completely different as is the UI. However, the Huawei does not suffer from the UPnP bug, but there are other bugs outstanding with this router.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 30-01-2024 08:21 AM
Hi langy71
Ok thank you.
on 30-01-2024 08:08 AM
Hi,we have not tried the consoles yet.will test later.
on 30-01-2024 07:56 AM
Hi langy71
Did you test since the firmware was changed (yesterday evening)
on 30-01-2024 07:53 AM
Hi,a friend has a spare so I can test.
Regards
on 30-01-2024 07:42 AM
Hi langy71
No this is different to the Sagemcom hub.
Are you still experiencing the same issue since the firmware was changed?
on 30-01-2024 07:40 AM
Hi,does the Huawei DG8041W-2.T5 use the same firmware as the Sagemcom.
Regards
on 30-01-2024 06:40 AM
Hi langy71
Sorry for the delay.
Please can you retest? The change has been made to the firmware.
Thanks
on 29-01-2024 03:18 PM
That could well be down to pushing the previous firmware, wait until you hear back from TalkTalk, otherwise you might brick your router.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 29-01-2024 03:17 PM
The router has just gone off twice now.starts flashing orange.it stayed on for a few minutes then went off again.back on now.
on 29-01-2024 02:27 PM
It has been on all the morning.
on 29-01-2024 02:22 PM
The hub is on,I'm streaming YouTube
on 29-01-2024 01:27 PM
Hi langy71
They advised that the device appears to be offline, Is the router switched on at the moment?