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Netflix Titles Missing. VPN/Proxy Suspected Issue

Willbarber95
Chatterbox
Message 2 of 2

I've just started having issues on my netflix last night where titles have disappeared, i called netflix and they say its because I'm using a vpn or proxy settings are wrong, which i dont! Been given a new router by talk talk couple months ago now because previous one wasn't working too well. (New one is FAST 5364-3. T8.) And Netflix was working fine. Now last night titles disappeared but appear fine on mobile network. Router has been powered off for 30 minutes to reset ip session at the cabinet and still not working. I have seen a couple threads related to this already, sparking a concerning talktalk netflix issue!

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Morning,

 

I'm sorry to hear this. Can I just confirm, have you also tried factory resetting the router and then re-set this up again?

 

Thanks

 

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