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FIbre Support

Get expert support with your Fibre connection.

New Gfast modem

coinup
Team Player
Private Message TalkTalk

on ‎31-10-2024 12:30 PM

Message 24 of 24

I have a new modem a Sagemcom F@st 4370, coming from a Huawei MT992 with a Gfast connection. Tested the internet downspeed, where in the past I was getting 280mbps i'm now getting 190mbps.

 

Do I have to wait until the DLM adjusts to the new Modem?

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23 REPLIES 23

Chris-TalkTalk
Support Team
Staff
Private Message
In response to coinup

on ‎31-10-2024 01:46 PM

Message 21 of 24

Hi coinup,

 

Could you switch the modem and router off and leave them off for at least 30 minutes, then switch back on and check the speed again. Please let us know how you get on


Chris

Chris, Community Team 

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coinup
Team Player
Private Message TalkTalk

on ‎31-10-2024 01:29 PM

Message 22 of 24

I've had the new modem connected for an hour and a half.

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Divsec
Community Star
Private Message TalkTalk

on ‎31-10-2024 01:27 PM

Message 23 of 24

Hi @coinup think you got it in one. How long have you had the new router connected?

I don't work here and all my opinions are my own.
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