New Router - Problem not solved!
on 01-02-2025 09:56 AM
Message 25 of 25
Just got a new router and spent around 4-5 hours re-connecting all of my devices (cameras, smart plugs, echo’s, bulbs…you get the idea, the woes of living a modern, somewhat lazy lifestyle). This was not fun.
Things are just as bad, if not worse than before. Thinking I’d fixed the slow inconsistent speeds, I am now noticing that Alexa is talking to me like a stranger, my smart plugs are not turning on or off and most of them are coming up as unresponsive!
I’ve decided to test throughout the day and keep a log of the speeds.
Next day and ALL devices are now offline, what a waste of a day yesterday was! Speeds are better in the day and painful in the evening, for the first time it was hard to get through a full streamed TV show.
My conclusion is that as much as the service to the line is always coming up as OK, it always will because the fault is not with Openreach. The service has now become unstable and intermittent...it wasn't 2 weeks ago!
When working, the Talk Talk extender now moved to my studio helps, but this now moves the problem to my living room (where the extender was)! I've been with Talk Talk for so long and always had the odd problem every 6 months or so, this time it's stressing me out!
Should I have to pay extra for further wi fi extenders to now give me the service I used to receive?
Labels:
- Labels:
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Connection
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Router
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Speed
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Wifi
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24 REPLIES 24
on 01-02-2025 07:03 PM
Message 21 of 25
Turned off, waited, turned on...it now just flashes orange and white!
Going to plug in the old router and see what happens, as intermittent as it was I at least had a signal!
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on 01-02-2025 06:45 PM
Message 22 of 25
Hi @UITA23! Thanks for checking, I'm afraid we'll have to wait till Monday for the TT staff to come back in.
I don't work here and all my opinions are my own.
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01-02-2025 06:41 PM - edited 01-02-2025 06:43 PM
Message 23 of 25
Did that, didn't help.
I am now resorting to my mobile phone for data. Can't watch a film, can't go online and game, can't work remote, not had it this bad! Will get on the info right now, never needed to do it previously though.
Just checked my numbers are already there!
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on 01-02-2025 12:44 PM
Message 24 of 25
Hi @UITA23! A tip for your next new router, change the SSId and password in the new router to match that of the old.
your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.
I don't work here and all my opinions are my own.
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