New modem required?
on 28-03-2025 10:28 AM
Message 3 of 3
Hi, I have received a message from Talktalk telling me that my modem will no longer receive updates. As this was supplied by Talktalk does it mean that they will send me a replacement one?
PaulR
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2 REPLIES 2
on 28-03-2025 10:55 AM
Message 1 of 3
Hi
Can you please update your Community Profile to include your
- Name
- TalkTalk Telephone number or Account number
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Do not post any personal information, account numbers or phone numbers publicly.
Thanks
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 28-03-2025 10:30 AM
Message 2 of 3
Hi
What model of router do you have ?
Also, please see :
https://community.talktalk.co.uk/t5/Articles/Telecoms-Security-Act-Unsupported-Devices/ta-p/3102538
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Show option menu
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