Old router

[Jeheley]

Hi 

I’m having problems with my internet cutting in and out

It’s  not a WiFi problem as it happens even if I’m next  to the router 

I have tried all the speed tests and they come back ok when it’s working but then can drop off

Im thinking it my be the router as I have had it quite a while 

thanks

[Chris-TalkTalk]

Is your router currently connected to your test socket? - Your guide to main phone sockets - TalkTalk Help & Support

Chris

[Jeheley]

We don’t use a landline 

[Chris-TalkTalk]

Hi Jeheley

The connection does look unstable, are you experiencing any problems with your telephone service, any noise on the line?

Chris